This is the the first of a two-part Business English Pod series on motivating your team. Motivation is an important force in business. Much of what gets accomplished is driven by a teams motivation. When employees feel energized about a project, theyre more likely to contribute ideas and work hard toward success. But if theyre not motivated, their commient and the chances of success diminish. Sometimes, motivation is difficult to achieve. Circumstances such as a poor economy or downsizing can devastate employee morale, or optimism. Employees may feel defeated, uncertain about their future, and not at all excited about the work ahead. In this lesson, well look at some ways to motivate your team. Well discuss how to acknowledge obstacles that may hold a team back. Well cover ways to convey enthusiasm and make people feel valued. And well talk about how team members can contribute to the discussion and brainstorm. Today well listen to Joe, a manager at a resort, try to motivate his sales team. The deparent has been downsized considerably and morale is low. Still, they have important work to do. Listening Questions 1. Why does Joe say that the team looks different now? 2. What idea does Carl suggest? 3. What is Nicks idea?